What should I do if I have found shipping damage or wrong items?Īll Foscam packages are sealed at the warehouse before they are shipped to you. How are shipping costs calculated?įree Shipping for all orders within U.S.⭐ Please Note : Excludes Hawaii and Alaska. Orders placed with expedited shipping after 2:30 PM CST are NOT shipped out same-day but will be shipped the next business day. Please Note: Orders placed over the weekend or outside of business hours (9:00 AM - 5:30 PM CST Monday - Friday) will be shipped the following business day. In these situations, Foscam will try its best to notify customers of the delay, and if possible, make new delivery/collection arrangements with an estimated delivery date. We are not liable for any shipping delays, nor loss of any kind caused by unforeseen and uncontrollable circumstances, such as unreachable recipients, invalid addresses, weather conditions that affect delivery, customs clearance delays and so on. For Standard shipping, most orders will arrive within 5 to 10 working days after payment is completed. It usually takes 3-7 working days by Express shipping after you place an order and complete payment. How long will it take for my order to arrive? However, if the amount charged ends up being less than the costs incurred, we will not reimburse the differences. If this is the case and the actual charge exceeds our calculation, we will always bear the difference. At times, the actual import fees might vary slightly from our calculations for various reasons. The taxes and duties are calculated based on the standard rates set by the destination country’s customs. We ship all of our products directly from our warehouses in the USA to your home, we will handle the payment of taxes and duties and will include this pre-calculated amount in your total price during checkout. Will my package be charged customs duties and taxes? We ship all products directly from USA warehouses. We currently ship to street addresses in the United States, Excludes Hawaii and Alaska. Videos can be stored in the Could service, micro SD card (up to 128 GB, not included), NVR, NAS or FTP server. The dog camera allows for up to 24/7 scheduled recording and real-time recording when motion or human is triggered.
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